Technology Readiness Index 2.0 — Discomfort
Technology Readiness Index 2.0 — Discomfort — The discomfort inhibitor dimension of TRI 2.0 capturing a lack of control over technology and a feeling of being overwhelmed by it.
What it measures
The discomfort inhibitor dimension of TRI 2.0 capturing a lack of control over technology and a feeling of being overwhelmed by it.
Scale items
The item wording is under the publisher's copyright, so we do not reproduce it here. You can find the full items in the original article (see the DOI below). In Explonia, signed-in users get this scale complete in the built-in library and can add it to their own study — no need to find the items yourself. For use in your own research; please cite the original source.
Source and citation
Parasuraman, A., Colby, C. L. (2015). An Updated and Streamlined Technology Readiness Index: TRI 2.0. Journal of Service Research. https://doi.org/10.1177/1094670514539730
Reference table
| Property | Detail |
|---|---|
| Construct | Technology Readiness Index 2.0 — Discomfort |
| Number of items | 4 |
| Response format | Likert-like |
| Journal | Journal of Service Research (2014) |
| DOI | 10.1177/1094670514539730 |
How to cite this page
If this page helped your research, you can cite it (APA 7):
Szymkowiak, A. (2026). Technology Readiness Index 2.0 — Discomfort — validated scale (2014). Explonia. https://explonia.com/scales/technology-readiness-index-20-discomfort/
Last updated: August 2026
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